Home Sponsored Wagga Wagga City Council: Transforming Fleet Operations with Geotab Telematics

Wagga Wagga City Council: Transforming Fleet Operations with Geotab Telematics

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A Geosecure case study – from manual oversight to data‑driven performance

At a glance

  • Sector: Local Government
  • Fleet: 350+ vehicles & mobile assets
  • Rollout time: < 3 weeks across metro and regional depots
  • Platform: Geotab telematics, tailored by Geosecure
  • Headline outcomes: $1.1m in capital expenditure avoided, lower fuel and servicing costs, right‑sized fleet, improved compliance and driver safety, faster dispatch and coordination.

The challenge

Wagga Wagga City Council operates a large, diverse fleet supporting services from waste collection and parks to community and infrastructure works. The Council relied on outdated systems and manual processes to track asset use, schedule maintenance and assure policy compliance. Limited visibility led to:

  • Under‑utilised or idle vehicles
  • Excessive fuel consumption from unnecessary idling
  • Over‑servicing and premature replacement of viable assets
  • Difficulty meeting safety and operational compliance standards

The Council needed a scalable, reliable and data‑rich platform to modernise its fleet operations and deliver greater value to the community.

The solution

Geosecure partnered with the Council to design and implement a fleet‑wide rollout of the Geotab telematics platform.

Scope & delivery

  • Installed Geotab hardware across all 350+ assets – light vehicles, trucks, trailers and plant – spanning both metro and regional depots.
  • Completed the full rollout in under three weeks, coordinating closely with internal teams, operational staff and certified installers to minimise downtime.

Capability delivered

  • Real‑time GPS tracking for location, dispatch and route optimisation
  • Driver behaviour monitoring (speed, idling, harsh events, seatbelt usage)
  • Predictive maintenance using engine diagnostics and utilisation data
  • Custom dashboards & reporting aligned to Council KPIs and workflows
  • Systems integration with Council platforms to streamline digital processes

Implementation highlights

  • Fast‑track installation: All vehicles and mobile assets fitted in < 3 weeks – a testament to Geosecure’s project management, scheduling and stakeholder engagement.
  • Advanced reporting tools: Custom Geotab dashboards highlighting utilisation, fuel, safety and environmental impact.
  • Change enablement: Targeted training and enablement sessions ensured adoption across departments.
  • Sustainability wins: Reduced idling and avoided unnecessary asset turnover lowered emissions and supported Council sustainability goals.

The impact

With full fleet visibility, the Council achieved measurable improvements in day‑to‑day operations and long‑term planning.

  • $1.1m in capital expenditure savings
    Real‑time utilisation exposed underused assets that were slated for replacement. The Council extended the life of well‑maintained vehicles, avoiding costly purchases.
  • Right‑sized fleet
    Seasonal and low‑use needs were met via short‑term hire models, reducing ownership costs and freeing budget for higher‑priority projects.
  • Lower fuel use & servicing costs
    Driver behaviour insights identified excessive idling and inefficient habits, enabling targeted coaching and immediate efficiency gains.
  • Improved scheduling & coordination
    Cross‑department teams can now locate, allocate and dispatch assets quickly, reducing duplication and improving service delivery.
  • Policy compliance & risk reduction
    Driver‑behaviour reporting strengthens adherence to safety policies, while predictive maintenance reduces unplanned breakdowns.
  • Data‑led asset management
    The fleet is now managed as a dynamic, service‑based resource rather than fixed infrastructure, supporting smarter long‑term planning and investment decisions.

Before → After (what changed)

AreaBefore (manual oversight)After (data‑driven operations)
VisibilityFragmented view of assets and useLive, single‑pane visibility across the entire fleet
UtilisationUnder‑utilised/idle vehiclesContinuous utilisation tracking and reallocation
Fuel & IdlingExcessive idling went unnoticedIdling flagged; targeted coaching and reduction
MaintenanceTime‑based, over‑servicingPredictive, condition‑based scheduling
Compliance & SafetyInconsistent policy adherenceEvidence‑based driver reporting and alerts
SchedulingManual look‑ups and guessworkReal‑time dispatch and routing from dashboards
Fleet StrategyReplace on age/assumptionExtend asset life; adopt short‑term hire for peaks

Partner impact: Geosecure’s role

Beyond installation, Geosecure ensured alignment with the Council’s broader operational and strategic goals – from early planning and stakeholder workshops to training, change management and ongoing support. By combining best‑in‑class technology (Geotab) with local government know‑how, Geosecure enabled a step‑change in fleet intelligence, cost control and service delivery.

What the Council says

“Wagga Wagga City Council engaged Geosecure to deliver a comprehensive telematics and fleet management solution across our vehicle fleet. From initial consultation through to implementation and ongoing support, Geosecure has demonstrated outstanding professionalism, technical expertise and a strong understanding of local government requirements.

The system has delivered significant improvements in fleet visibility, driver safety and operational efficiency. The team at Geosecure worked closely with Council staff to ensure a smooth rollout, tailored training sessions and responsive support services. Their commitment to quality and innovation has enabled us to make data‑driven decisions that enhance service delivery to our community.”
– Henry Pavitt, Director Infrastructure Services, Wagga Wagga City Council

Thinking about telematics for your organisation?

Whether you manage a council fleet, a utility provider or a large service network, Geosecure can help you unlock smarter, safer and more sustainable operations with the right telematics solution.

Let’s talk about a pilot

  • Discovery workshop to align goals and KPIs
  • Deployment plan and success metrics
  • Rapid rollout, training and value realisation

Contact Geosecure to get started.

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